Question 1

What counts as a seat?

Accepted Answer

One employee record in your organisation. Free covers your first five. Above that, every active employee is a seat, including the ones added part-way through a month.

Question 2

What happens when we go from five employees to six?

Accepted Answer

You move to Starter and per-seat billing applies to every seat, not only the sixth. At twelve employees that is ₦24,000 a month. We would rather you see that here than discover it at checkout.

Question 3

Can I switch plans mid-month?

Accepted Answer

Yes. We prorate charges automatically. Upgrade or downgrade at any time without penalty.

Question 4

How does annual billing work?

Accepted Answer

You pay for ten months and get twelve, invoiced once for the year. The per-seat rates shown under the annual view are the effective monthly cost. Switch back to monthly at renewal.

Question 5

You are in beta. Why would I trust you with payroll?

Accepted Answer

You should not, yet, and not with your live payroll on day one. Start on the free tier with no card, run a month alongside your current process, and compare the numbers. Export everything at any time. We have deliberately made it cheap to try us and cheap to leave.

Question 6

What payment methods do you accept?

Accepted Answer

Paystack, bank transfer, and cards. Monthly or annual billing.

Question 7

Can I export my data if I leave?

Accepted Answer

Yes. Full CSV/JSON export at any time, without asking us. That is the answer whether you change your mind or we shut down.